Coronavirus prompts Starbucks, Krispy Kreme, JetBlue to donate to health care workers
FOX Business’ Dagen McDowell and Senior Fellow at The National Taxpayers Union Mattie Duppler discuss the many companies who are donating to health care workers and first responders during the coronavirus crisis.
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Starbucks is exploring plans to reopen its U.S. stores after weeks of limited service due to the coronavirus pandemic, CEO Kevin Johnson said in a letter to employees on Thursday.
Johnson said the coffeehouse chain has moved to a “monitor and adapt” phase of its response to the pandemic as federal and state authorities conduct discussions to restart the U.S. economy. Starbucks stores will ramp up operations on a case-by-case basis, according to local public health guidance.
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“After several weeks of isolation, as many markets around the world have directed people to ‘shelter at home,’ we are beginning to see progress,” Johnson said.
Starbucks executives will use four factors to determine how to proceed with store reopenings – the outbreak’s status in the local community, guidance from public health officials, community sentiment and the store’s readiness to return to normal operations. Some Starbucks stores will continue to operate as drive-thru-only locations, while others will resume contactless pickup services and in-store “to go” orders.
Johnson noted the company is also using digital tools to assist its field officials in the decision-making process, including government data on pandemic trends in specific regions.
“We have tested a variety of service options in more than 300 stores across the U.S. over the last few weeks, including contactless service, entryway pickup, curbside delivery and at-home delivery,” the Starbucks CEO added. “We are finding new, innovative ways to serve our communities safely while working hard to exceed public health requirements and adjust to new customer expectations.”
Starbucks stores in the U.S. and Canada have operated on a limited basis since March 20, when company executives shuttered cafes to comply with federal guidance on social distancing.
Service was reduced to drive-thru and delivery only at most locations. The company later extended its coronavirus protocols through at least May 3.