British Gas customers who are struggling with extortionate energy bills may be able to claim a grant of up to £1,500.
According to the energy provider, over 21,000 grants have been distributed since 2021 with more than a third of recipients on disability benefits, around a third being single parents, and a third with children under five years old.
Chris O’Shea, chief executive of Centrica, the parent company of British Gas said: “Thankfully energy prices have started to come down, but the broader cost of living crisis is still putting pressure on consumer finances, and we know many of our customers will still struggle with their household bills this winter.
“Our customers mean the world to us, and we want to help them through these difficult times, supporting them with grants, credit and advice.
“We’ve already committed £100million with the biggest energy support package in the UK to help make sure no one is struggling alone.”
READ MORE: From British Gas to E.ON – full list of energy providers offering £150 off bills
Who is eligible for the British Gas Energy Support Fund?
Applications for the British Gas Energy Support Fund opened on October 2. People can apply for a grant if:
- They are British Gas credit or pre-payment meter customers living in England, Scotland, or Wales
- They have not received a grant from the British Gas Energy Trust within the last 12 months
- They are seeking a grant to clear an outstanding debt on a current or open gas, electricity or dual fuel energy account in their name or be a member of that household
- Have electric and/or gas debt between £250 to £1,500
- They must be in or facing Fuel Poverty
- They have received help from a money advice or guidance agency.
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Fuel poverty in England is measured using the Low Income Low Energy Efficiency (LILEE) indicator. Under this indicator, a household is considered to be in fuel poverty if the following two conditions apply:
- They are living in a property with a fuel poverty energy efficiency rating of band D or below
- When they spend the required amount to heat their home, they are left with a residual income below the official poverty line.
If the criteria are met, customers may be eligible for a Trust grant, which can be applied for here.
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Throughout this winter, people can also visit the local British Gas Post Office Pop-Ups.
Advisors will be on-site to provide an in-depth overview of the support available, signpost people to local organisations for ongoing support, check for benefits entitlements and provide free energy-saving tips and advice.
Since a successful pilot in May 2022, the Pop-Ups have been rolled out to more than 120 events across Great Britain. People can find their nearest location here.
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