Nationwide Building Society urges Britons to watch out for ‘safe account’ scams

Lorraine Kelly discusses increase in scams with Martin Lewis

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Recently, the Building Society took action to remind people about a way in which criminals operate. ‘Safe account scams’ are among a number of fraud scams which are being reported at the moment.

On Twitter earlier this month, the verified Nationwide Building Society account posted: “Protect yourself from Safe Account scams.

“Nationwide or the Police will never tell you that your money is at risk and you need to move it to a ‘safe account’.”

The post went on to include a link to the Society’s scam guidance on its website, which Twitter users could click on to learn more about the scam method.

Here, it explains these scams see a person getting an unexpected call from someone.

The caller purports to be from a trusted organisation – such as a bank or building society or the police.

During the conversation, the fraudsters claim the recipient of the call’s money is at risk.

For example, they may say the account has been compromised in a security breach.

“Then they reassure you: move your money now to a ‘safe account’ they’ve set up for you, and all will be fine,” Nationwide said.

“It’s you who moves that money, not them.

“And it’s money you’ve lost for good.”

In order to reduce the risk of falling victim to a scam, Nationwide has shared an important tip.

“Never act on a call out of the blue and transfer money at the request of a caller,” the Society says.

“A genuine organisation would never ask you to do this.”

Action Fraud has shared three steps to remember in order to try to protect oneself from a scam.

The national UK’s national reporting centre for fraud and cyber crime said: “If you receive an unexpected phone call, text message or email that asks for your personal or financial details, remember to:


“Taking a moment to stop and think before parting with your money or information could keep you safe.


“Could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.


“If you have provided personal details to someone over the phone and you now believe this to be a scam, contact your bank, building society and credit card company immediately and report it to Action Fraud at or by calling 0300 123 2040.”

It’s also possible to contact CIFAS to apply for protective registration.

“This means extra checks will be carried out when a financial service, such as a loan, is applied for using your address and personal details, to verify its you and not a fraudster,” Action Fraud said.

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