Urgent warning to O2 customers as mobile operator issues important recall of five phone accessories – check yours now | The Sun

MOBILE network operator 02 has issued a warning to its customers over the recall of a phone accessory.

The product recall notice applies to their own-brand 45W or 20W charger plugs.

It comes after 02 carried out some extra safety testing having “received a very small number of reports on a few faulty 02-branded plugs“.

The plugs were sold by 02 between August 2021 and January 2023.

They not currently known to have caused any injuries or damage to property.

A statement from Virgin Media 02 said: “A full investigation was conducted by the third-party supplier, Exertis.

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“While they’ve confirmed there were no significant failures in testing, and there’s a very low likelihood of public risk, they’ve recommended a voluntary product recall, which we’ve followed.”

O2's product recall comes just days after the operator offered its customers a free data boost in time for Christmas.

The company also recently offered announced a tasty freebie for all its users.

For a limited time, people can grab a free mince pie from Greggs.

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O2 customers receive free phone upgrade for Christmas by texting a special code

Anyone who doesn't like mince pies can opt for a doughnut instead.

Virgin Media 02 is still giving away up to £50,000 worth of vouchers on the Priority app.

Members have the chance to win one of three John Lewis gift cards worth £10,000.

A hundred Amazon gift cards with £200 loaded on them are also up for grabs.

The prize draw ends on November 20.

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